Ty Transitions from “Drop the puck” to “Play Ball”
Last weekend marked the conclusion of Ty’s second season playing junior hockey, and it was a very fun and successful season and experience for him. After participating in evaluation skating workshops in September, Ty was assigned to the “Mighty Mites” group. This consisted of 6-8 year olds who advanced past the Rink Rats (which is […]
Autism Playtime and Interaction
I’ve written before about how progress and development is measured differently when you have a child on the Autism spectrum. With Stone, this has held true with everything from potty training to riding a bike. One of the more interesting areas to observe (and encourage) is in the area of social interaction with others. Like […]
A Tribute To Sparky
I can’t remember where it came from, or when I started calling him it, but “Sparky” just seemed like the perfect nickname – even though his personality and demeanor was anything but that. He was poised, polished and very even-keel. He was, after all, our Vice President of Investor Relations so he was used to […]
Do you get excited about customer complaints?
Customers who take the time to complain are also taking the time to tell you what they want. Rather than see this as a negative, take it as an opportunity to improve your business. Today I’m sharing one of my favorite inspirational quotes from the legendary motivational speaker, Zig Ziglar. How have you dealt with […]